Privacy policy

Sections

1. Introduction
2. Data Controller and contact details
3. Your rights
4. Processing activities
5. Transfer of personal data outside the EU/EEA
6. Changes to this Privacy policy

1. Introduction

At Mont Blanc we respect your right to privacy, and we are committed to comply with applicable data protection rules and to safeguard your rights. This Privacy Policy describes, amongst other things, which information we collect about you, how your personal data is processed and for what purposes we collect and use the personal data. This Privacy Policy also describes your rights and how you can contact us about the use of your personal data.

This Privacy Policy is layered and divided into sections based on the categories of data subjects, i.e. the individuals, whose personal data is processed by Mont Blanc. Therefore, you only need to read the section that is relevant to you, and which refers to the category that you belong to.

2. Data Controller and contact details

The controller for each processing of personal data presented under section 4 below is one of the following Mont Blanc-companies depending on the circumstances, i.e., the company you or your employer has contact or a contract with:

Mont Blanc Group AB, registration number 556738-8656
Mont Blanc Industri AB, registration number 556083-3047
Mont Blanc Industri Srl, RO18744461
Mont Blanc France SAS, FR0544072059

One of these Mont Blanc-companies (hereafter “Mont Blanc”, “we” “us”, “our” or “ours”) is responsible for the processing of your personal data processed in the role as the data controller. For purchases in Mont Blanc’s web shop, Mont Blanc France SES, FR0544072059, is the data controller, see further information in section 4.1 below. The companies may also act as data processors. This situation occurs when one Mont Blanc-company processes personal data on behalf of another Mont Blanc-company.

For more information regarding the processing of personal data at Mont Blanc, if you have any questions or if you want to exercise any of your rights as a data subject, please contact us at: gdpr@montblancgroup.com or by post to Mont Blanc Goup AB, Vevgatan 9, 504 64 Borås, Sweden. You find more information about your rights under section 3 below. If you have comments on our processing or are not satisfied with the response you have received from us, you have the right to file a complaint with the competent supervisory authority. In Sweden the supervisory authority is the Swedish Authority for Privacy Protection (IMY), www.imy.se, in France the National Commission on Informatics and Liberty (CNIL), www.cnil.fr, and in Romania it is the National Supervisory Authority For Personal Data Processing (ANSPDCP), www.dataprotection.ro.

3. Your rights

As a data subject you have a number of GDPR-rights which you find below. You can receive more information about your rights at IMY:s website. You are welcome to contact us at any time with respect to these, and if you wish to exercise any of the rights described below, you most easily reach us at gdpr@montblancgroup.com.

3.1 Right to access

You are always entitled to ask us whether we process any of your personal data, and if so, access information about the processing a copy of such personal data.

3.2 Right to rectification

You have the right to request that we correct or update your personal data if something is wrong or missing.

3.3 Right to erasure ("Right to be forgotten")

If you submit a request “to be forgotten” we will erase personal data that are no longer necessary in relation to the purposes for which they were collected or otherwise processed. We will also erase your personal data if you withdraw your consent on which the processing is based. In some cases, we will not have the possibility to erase your personal data. That depends on whether the personal data is still necessary to process for the purpose it was collected for, that our interest of continuing the processing outweighs your interest of getting it erased, or that we have a legal requirement of retaining it. Please keep in mind that we may not be able to provide you with our services if you request to have your personal data deleted.

3.4 Right to restriction

Under certain conditions, you have the right to request that we restrict our processing of your data. This means that we mark the data so that we only process it for certain specific purposes in accordance with article 18 GDPR. We may not be able to provide you with our services if we restrict the processing of your personal data.

3.5 Right to data portability

If you have provided us with personal data, you also have the right to have your personal data resubmitted to you, in a structured and accessible format, for transfer to another company.

3.6 Right to object

You have the right to object to our processing of personal data that is based on our legitimate interest. For some processing we process your personal data after a balance of interests, and if you object to such processing, we can only continue our processing if we can demonstrate that there are compelling legitimate grounds for the data to be processed which outweigh your interests, rights, and freedoms or if the processing is necessary for the establishment, exercise, or defence of legal claims. Where we process personal data for direct marketing purposes including profiling, you can always object and we will immediately stop processing your personal data for such purposes.

3.7 Right to withdraw consent

If Mont Blanc processes personal data based on your consent, you always have the right to withdraw the consent at any time through a written notice sent to Mont Blanc.

4. Processing activities

If you are an external party in contact with us, such as an employee of one of the Mont Blanc-companies’ customers, customer as a natural person, retailers, suppliers or partners, an applicant for a position with us, visitor to one of our offices, sites, or the website your personal data are processed pursuant to this privacy policy. We strive to minimize the amount of data we process. This means that we do not collect more personal data than necessary to fulfil the purpose of the processing. To make you find what is relevant to you, we have divided the information into different paragraphs due to categories of data subjects.

4.1 If you make a purchase in Mont Blanc’s web shop or otherwise contact us as a natural person

For purchases in Mont Blanc's web shop, Mont Blanc France SAS, FR0544072059, is the data controller.

4.1.1 Purpose of processing and lawful basis

We process your personal data to provide our products in connection with purchases made in Mont Blanc's web shop at montblancgroup.com/sv. The processing of personal data enables us to manage your order, deliver your purchased products, and provide customer service when needed. The lawful basis for our processing is that it is necessary for the performance of the contract with you.

If you are not yet a customer of Mont Blanc or are a customer interested in additional products or services from us, we process your personal data to respond to inquiries regarding future contracts for our products or services. The lawful basis for such processing is that it is necessary to take steps prior to entering into a contract with you. If we process your personal data in response to more general inquiries, the lawful basis is our legitimate business interest.

4.1.2 Categories of personal data

When purchasing a product in Mont Blanc's web shop, personal data such as name, email address, phone number, delivery address, billing address, payment information, and details regarding the ordered products will be processed. If you contact us in another way, for example with questions about our products or services or with more general inquiries, your contact details as well as information about the questions you have asked and other information you voluntarily provide to us will be processed.

4.1.3 Storage time

Following a purchase, personal data will be processed for as long as necessary to fulfil our obligations under consumer protection laws, such as obligations related to warranty and complaints. Additionally, Mont Blanc will retain personal data to the extent necessary to establish, exercise, or defend legal claims. If your personal data is part of invoice documentation, it will be retained in our accounting records in accordance with applicable accounting laws. In Sweden, this means seven years after the end of the calendar year in which the fiscal year ended. In France and Romania, accounting records are stored for ten years after the end of the calendar year in which the fiscal year ended.

4.1.4 Recipients

We will share your personal data with partners that provide payment and transportation solutions in order to fulfil the contract with you. The companies providing these payment and transportation solutions are data controllers for their respective processing. Please refer to these companies’ privacy policies for information about their respective data processing, which are available directly in the web shop and in connection with your order confirmation. Furthermore (and regardless of whether you are a customer or not), certain service providers (data processors) to Mont Blanc, including providers of IT systems, may be given access to your personal data. Mont Blanc is responsible for ensuring that the data processor’s handling of the data complies with the legal requirements for processing.

4.2 If you represent a company that has a contractual relationship with Mont Blanc or otherwise are in contact with Mont Blanc

This section applies if you are an employee of or otherwise represent a company that Mont Blanc has an ongoing contractual relationship with, or that Mont Blanc has established contact with for discussing the possibilities of such contractual relationship or for similar purposes.

4.2.1 Purpose of processing and lawful basis

We process your personal data for the following purposes:

(i)              to send notifications or messages to you which are related to an agreement between your company and Mont Blanc based on our legitimate interest to uphold, maintain and administrate a contractual relationship that we have with your company;

(ii)            to be able to otherwise execute, maintain and perform our obligations under an agreement with your company based on our legitimate interest to uphold the contractual relationship that we have with your company;

(iii)           to discuss any future contractual relationship between your company and Mont Blanc based on our legitimate interest to sustain the partnership with your company and to provide your company with relevant product, solution and service offerings; or

(iv)           to provide you with information about Mont Blanc’s products or services, or to invite you to activities or events based on our legitimate interest to market, promote and demonstrate our business, products, solutions, services, events and similar. Se section 4.4 below for more information about our processing when you sign up for our events.

4.2.2 Categories of personal data

Contact details (name, telephone number and e-mail address) employment details (employer, job title, job street address) and other personal data that you voluntarily share in e-mails that you send to us, submit to us in free text fields or share in other contexts.

4.2.3 Storage time

If your company has a contractual relationship with us, we will store your personal data in our database until the contractual relationship with your company ceases. However, your personal data will (if included in the contract text) continue to be processed as a part of the contract text, as long as the contract is retained for the purpose of safeguarding Mont Blanc’s legal interests. If your personal data is part of invoice documentation, it will be stored in our accounting in accordance with applicable accounting legislation. If we have discussions with your company but such discussions do not result in that any contract is concluded, we will delete your personal data from our databases when it is no longer needed for the said discussions. If we have not commenced any discussions with your company but are interested in providing your company with marketing material and other information about or business, products, solutions, events etc., we will process your personal data for 3 years whereafter we will delete the data (as long as no discussions regarding a future cooperation have been initiated). Further, we will delete your personal data processed for direct marketing purposes if you object to processing for such purposes.

4.2.4 Recipients

Mont Blanc may share your personal data with our trusted subcontractors to the extent necessary for the performance of the contract we have entered into with your company. They may need access to the personal data in their assignment for us, but they will not be allowed to use the personal data for any other purpose. Further, certain service providers of Mont Blanc, incl. providers of IT systems, may be given access to your personal data. Mont Blanc may engage a data processor for processing of personal data on behalf of Mont Blanc. Mont Blanc is responsible for ensuring that the data processor’s processing complies with the legal requirements applicable to the processing.

4.3 If you are applying for a job at Mont Blanc

This section applies if you are applying for job at Mont Blanc; either for an announced open position or by submitting an unsolicited application. We welcome all applications and are curious about anyone seeking to join our team!

4.3.1 Purpose of processing and lawful basis

Mont Blanc processes personal data relating to you to assess your job application and to determine whether we would like to offer you a position at Mont Blanc. The lawful basis for processing personal data which we receive in relation to a recruitment process regarding an announced open position, or if you proceed to a job interview following an unsolicited application, is that the processing is necessary in order to take steps prior to entering into a (employment) contract with you. The lawful basis for processing personal data which we receive through an unsolicited application where we currently do not have any open positions to offer, or which we store after a completed recruitment process (regarding a position which has been assigned to another applicant) is the consent given by you to such processing.

4.3.2 Categories of personal data

We will process personal and contact information about you, which have been requested by us or submitted by you in writing or communicated orally. The personal and contact information consists of name, date of birth, address (incl. e-mail address), telephone number, current work position (if applicable), CV (including photo if you have included your photo on the CV) and any information you provide us with in your personal letter.

4.3.3 Storage time

Your data will be stored for as long as the recruitment process is ongoing and thereafter for a following period of 2 years, during which Mont Blanc will retain the personal data for the defence of any legal claims.

If our processing of personal data is based on your consent, we will retain your personal data until you withdraw your consent. However, we will under all circumstances delete your personal data if the purpose behind our processing of the data ceases.

4.3.4 Recipients

Only Mont Blanc’s employees and, if applicable, external recruiters who are directly involved in a relevant recruitment process will have access to your personal data. Further, certain service providers of Mont Blanc, incl. providers of IT systems, may be given access to your personal data. Mont Blanc may engage a data processor for processing of personal data on behalf of Mont Blanc. Mont Blanc is responsible for ensuring that the data processor’s processing complies with the legal requirements applicable to the processing. Personal data may be disclosed by Mont Blanc to comply with legal requirements or other requirements from official authorities to safeguard Mont Blanc’s legal interests, or to detect, prevent, or draw attention to frauds or other safety or technical problems.

4.4 Participants to events

When you sign up for and participate in our events, we will process the personal data that you provide us with in connection with the pre-registration for the event.

4.4.1 Purpose of processing and lawful basis

The purpose of the processing is to provide and administer training, provide information, or otherwise interact with employees of our existing or potential customers, partners, and suppliers. We rely on the lawful basis of legitimate interest. If the event includes any meal, we will process your potential food preferences based on your consent. You can withdraw your consent at any time, but if you do, we may not be able to meet your food preference.

4.4.2 Categories of personal data

We will process name, company, contact details (e-mail address and telephone number) and potentially food preferences.

4.4.3 Storage time

We will retain your personal data for up to 12 months after the event has taken place to follow up on participation and evaluating our events, interacting with existing or potential customers, partners, and suppliers and for planning future events. When processed, food preferences will be deleted as soon as possible after the event has been held.

If your personal data is part of invoice documentation, it will be stored in our accounting in accordance with applicable accounting legislation. In Sweden that is for seven years after the end of the calendar year when the fiscal year ended in accordance with the Swedish accounting act (Bokföringslagen).

4.4.4 Recipients

The information may be disclosed to partners who deliver support services to us, primarily financial, IT and marketing services. Your personal data may also be shared between the Mont Blanc-companies.

4.5 Visitors to our website

We may process your personal data when you visit our website. Whether, and the extent of our processing depends both on your browser settings and on what cookie settings you choose when you enter our website. We use cookies at our website. Cookies are small text files collecting various kinds of information about how you use our website. You can read about our use of cookies and the specific cookies we use in our Cookie information by clicking on the symbol in the bottom-left corner.

We also process your personal data if you choose to contact us via the contact form on our website.

4.5.1 Purpose of processing and lawful basis

Cookies:
The purposes of the processing through cookies are to ensure the functionality of the website, to collect information about how our website is used to evaluate and improve the website and to provide you with targeted marketing. We rely on the lawful basis of legitimate interest for the use of strictly necessary cookies as they are necessary to provide you with a functioning website. The processing of your personal data conducted using non necessary; analytical or marketing cookies, where applicable, is based on the lawful basis consent. You are not obligated to consent to these cookies to access the website, but for certain services and features, the use of such cookies is required, and these may be limited or inaccessible without your consent.

You can choose your own settings and withdraw or change your consent at any time by clicking on the symbol in the bottom-left corner.

Contact form:
If you contact us via the contact form on our website, we will process your personal data based on the lawful basis of legitimate interests, to manage your matter and to communicate with you.

4.5.2 Categories of personal data

Cookies:
IP address and device information as well as visit and user data (such as brand of car, model and year of manufacturing).

Contact form:
Name, email address, and any additional information you provide to us in the contact form.

4.5.3 Storage time

Cookies:
Please see our Cookie Policy, which you can find by clicking on the symbol in the bottom-left corner on montblancgroup.com.

Contact form:
The personal data will be erased once we, depending on the nature of the case, no longer have a purpose and legitimate interest in retaining the information.

4.5.4 Recipients

The personal data may be disclosed to partners who provide support services to the company, such as marketing services and other technical services in connection with the provision of the website. Your personal data may also be shared between the Mont Blanc-companies.

4.6 Visitors to our channels on social media

We are the controller for the personal data we publish on our social media channels. We have the responsibility for limiting inappropriate and offensive posts, comments or other interactions being published on our channels. In that case, we will remove such activities. In connection with using the social media platforms, for instance to communicate and to market offers, we share information with these social media platforms.

When we automatically share personal data with these platforms, we and the relevant social media platform are acting as joint controllers – where applicable – for the collection and transfer of your personal data using cookies and similar technologies. However, in such cases, we and the relevant platform are solely responsible for the subsequent use of your personal data.

4.6.1 Purpose of processing and lawful basis

The purpose of our use and publishing of personal data on social media is marketing and sharing information about our business, products, and services to existing and potential customers. If you interact with any of our social media channels, you also agree to receive our posts in your feed. You can stop liking or following our pages or accounts or hide specific or all the posts we make at any time. We may use the information to contact the company or organisation you represent and inform about our products/services. The lawful basis for this is our legitimate interest.

Interacting with our social media channels means that your personal data may be transferred to third parties located in a third country (the US). For more information about third country transfers and actions we take regarding third country transfers, see section 5 below.

For more information about how your personal data is processed, please contact the social media platform you are using.

4.6.2 Categories of personal data

The personal data you decide to share in your comments and interactions, including your name where you as a natural person appear as the sender.

4.6.3 Storage time

Personal data that you provide by interactions or comments where you as a natural person appear as the sender will be retained until further notice or until you delete the interaction or comment yourself. We will continuously remove inappropriate comments and interactions.

4.6.4 Recipients

Where applicable, personal data is shared with each social media platform. The personal data may also be shared with partners who, on our behalf, provide support services to the company, such as marketing services. Your personal data may also be shared between the Mont Blanc-companies.

4.7 Subscribers to our newsletter and other marketing (by e-mail)

4.7.1 Purpose of processing and lawful basis

The purpose of the processing is to provide a newsletter or other marketing by e-mail. The lawful basis for this is your given consent for the processing. You have the right to withdraw your consent by unsubscribing from our mailing list at any time. There is an opt-out link in each e-mail, and you also have the option to opt out of direct marketing when making a purchase in Mont Blanc’s web shop.

4.7.2 Categories of personal data

Contact information (e-mail address, name).

4.7.3 Storage time

Personal data that you have provided to us in connection with your choice to subscribe to newsletters (e-mail address and name) will be retained until you unsubscribe from a newsletter for which you have registered. There is an opt-out link at the bottom of each newsletter.

4.7.4 Recipients

The personal data may be shared with partners who provide support services to the company. Your personal data may also be shared between the Mont Blanc-companies.

5. Transfer of personal data outside the EU/EEA

At Mont Blanc we strive to not transfer data from the EU/EEA to companies located in countries outside of the EU/EEA. However, since we have partners and data processors located outside this area sometimes such transfer is inevitable. When such a transfer is deemed necessary Mont Blanc conducts the transfer in compliance with applicable data protection laws and take appropriate safeguards to protect your personal data. If personal data is transferred to a third country, we will always ensure that appropriate safeguards are in place to ensure the secure processing of your personal data. Such appropriate safeguards include ensuring that the country to which your personal data is transferred has an adequate level of protection or that we enter the European Commission’s standard contractual clauses (SCCs) from 2021 with the importer and take additional safeguards when required. Please contact us for more information about potential transfers to third countries and to request a copy of our security measures. You find our contact details in section 3 above.

6. Changes to this Privacy Policy

We reserve the right to update this policy at any time to the extent we deem necessary based on changes to our processing of personal data and to comply with new legal requirements, interpretations of legal requirements, technical requirements, or to address issues or disruptions. However, when the processing of personal data is regulated in binding contracts with a client the contractual provisions are valid until they have been changed if they are not incompatible with law or other binding provision. If we make major changes to our processing of personal data, you will be notified personally. The current and latest version of this policy will be always available on the Mont Blanc website. '

This Privacy Policy has last been updated 23 May 2025